This is in reference to the products which I buy from Lakme.I am very brand loyal to Lakme, since it is the product I am using past 10 years. I am just 27 and I have started to get skin infection due to Lakme products.
I too took a facial package and paid only half the amount initially.
Thought of making the remaining payment at my next visit.
Unfortunately, on personal grounds am relocating to Chennai. I went to Salon and explained about my situation and requested them to give me back the money.
But they refused to give saying it as company policy. They told either I should make the full payment and take their service or can refer any of my friends to take the service.
I shocked to hear that. Is it the right way of handling the situation? Its not just 1 or 2 Rs to just leave and come. It is near to Rs 6000. Really faced a bad experience.
