Jun 29, 2012 08:09 PM
21014 Views
I always had bad experiences at lakme parlours and salons.one in parle, another one at eksar road and one in s.v road borivali.In parle they made me wait for nearly forty mins for wax saying 'just five minutes more'.same happened at borivali s.v road branch, I took prior appointment as per their time also confronted with time delay in parle outlet.
They assured me none time delay whatsoever and will take me in on given time sharp. went there on time and these women shamelessly asked me to wait for nearly forty mins again. without any apology whatsoever. real unprofessional attitude!due to many bad experiences I decided to give it try again thinking they must have improved! but they proved me wrong again.
Went to eksar branch for facial after so-so but expensive facial. I was relaxing with pack on. And the facial expert stated washing facial utensils with loud utensil noises. It was barely relaxing facial!! just went to site to write feedback but no feedback page!!!
I guess they just don't believe in customer satisfaction or taking care of their needs!!