Poor pre-sales customer service. Review on LG Electronics India Limited

I tried to search for a LG monitor (model - D2342P) ..on LG's website ..i found some info about the product but couldn't find from where can I buy this or see a live demo of the same, in Delhi

So simply called up LG CC & to my wonder your executive didn't have a clue about the product even exists he tried to provide me the same info I could find online ..3 contacts in Delhi 2 of them did not respond, old numbers may be ..& 1 of them do not deal with monitors ...so I asked your executive about the solution & he told me that he'll arrange a call back but till date I haven't received any call from LG ..

So plz tell me. I am interested in buying a LG product & you LG can not provide me the same ?? ,

or LG do not care about new customers ?? If pre sales response is this, what can expect after sales ??

I've never faced such negligence from any other private company ..& really I wasn't expecting this from a Brand name like LG .......

now if any responsible person is reading this email representing LG, can I see a Live demo of this monitor anywhere in Delhi ? & buy it if I like it ?...