Oct 11, 2015 02:07 PM
6390 Views
I have an LG TV, which is under AMC. 2 months back I reported a problem, someone came and said parts are to be replaced, but till today it is not repaired. Call center does not care, for them it is easy to open a ticket, send an engr. and close the ticket even if it not repaired. On the site, no email id or no other phone nos. I tried emailing to few email ids I have gathered over a period, but most of them left LG, and those who are left does not even care to reply to me.
I escalated on their site, but all that happened was someone called and enquired; but the TV is still not repaired. How can a company function like this, how can they expect to expand, how can they retain their customers. If there is someone in LG who care about the reputation and business of the company, please contact me on mohAnasultanlini@yahoo.com.
