Jul 08, 2009 09:28 PM
3971 Views
(Updated Jul 08, 2009 09:30 PM)
What happens when a company just bombards your phone multiple times with information you don't need, thats what my experience of Kyra is. I always thought these were mid class companies having nothing better for their marketing have resorted to these means. But going through some of the websites mentionings about it like "Kyra Theater is a 225 seater restaurant with a 26 x 12 x 18 feet thrust stage, state of the art lighting and sound systems." You wonder what is wrong.
So finally I called them wherein a female took my phone and name to do the needful but wala within the next day, another sms had already landed. Ironically for this company its been almost the tenth time, and what excuses they have:
You had visted us earlier and as a valued customer you are receving this: Daah; I never been to that place, so usually I guess they buy the customer list from other related restaurants and use it.
Anotehr execuse thenext time was someone else would have triggered it: Hmmmp, now how lame can that be, the company name is flashing on the top of the sms sender list, if every employee could do that, then we would have no check whatsoever. These sms are specifically being sent via some sms bulk sender software or delegated to third party company.
In one instance the phone was intercepted by their manager itself who assured me this not happening; but what use. The sms train never stopped. Makes me think what image does the company wishes to project at the end of the day.
I am not sure what Kyra is all about but I am pretty sure what its not about, "not keeping customer satisafaction and not keeping its words".
