Jan 30, 2014 09:14 PM
113647 Views
Me and my family traveled with Kundu Special for more than 2 decades and were very very happy with their services over the years. But now with the inclusion of new managers the quality of their services dropped immensely.
The managers now are extremely rude and their behavior makes us feel as if we are travelling free of cost and they r doing great favor on us by taking us to the tours.
One of these managers was Mr. Debashish Majumder with whom we traveled on 15th Dec 2013 South India Tour. He doesn't really know how to talk to people. He was also rude with the senior people. There were many situations when the travelers saw his rude side.This was just one of the examples of their rude managers. One can find these incidents almost on all trips now a days with KS.
I loved travelling with Kundu Special a lot and introduced many families to their tours. But am sorry to say now they have to seriously think before they recruit new managers.The managers earlier were so good that one used to feel like they were part of the family but things have deteriorated a lot in last couple of years a lot.
We request KS management to please look into these matters because we don't want our KS to fall from its high reputation.
