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21%
1.25 

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Verified Member MouthShut Verified Member
vasna,ahemdabad India
Just nameworthy, not price worthy
Dec 01, 2015 03:19 PM 33740 Views

Customer Service:

Promptness:

One of my friends working in kotak securities asked me to open up a Demat account attached with my Kotak savings account named 3-in-1 account as I do trading. As he was my friend, I thought to open up an account, as Kotak is well known bank.


Although the opening procedure was fast after a quick form filling and verification, hardly I knew about hidden charges. I was given an advisor also but later I understood that it was just number game.


The brokers and agents have a set target and for that, they even miscommunication. I lost around8k just because of that. Above that, there are monthly maintenance charges of Rs 50, which I was not told about while opening the account. The customer service is not available 24/7 so have to contact them in office hours only. The brokerage charged is very high- 0.49% as compared to others like Share khan, Angel broking etc. I would rather say to trade with small brokers if want to earn more profit than to be with kotak securities.


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