One of the worst service from any financial institution: if you do no longer entertain the loan request or the Cred824it score card request for the uncovered location then why you people do not tell inside the starting in beginning due to the fact anybody whoi is dealing with he financial institution would like
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From: Pradeep Kumar pradeep.Kumar@goibibo.Com Date: Thu, Sep 3, 2015 at 5:32 PM subject: Re: [SR#:1-3734456170] - Your latest touch with Kotak Mahindra financial institution Ltd. To: nodalofficer@kotak.Com dear Mary I was surprised with the carrier furnished to me and I am very grateful or could say grateful, as I am feeling privilaged consumer of KOTAK financial institution. All my doubts are clean please clean one more question I need to visit the equal branch wherein I have the account or any branch. To close the account because I do not need to touble you humans any more because it seems you're worn-out by way of giving the privilaged magnificence srvices to me. Please replace.Expecting your respond. On Wed, Sep 2, 2015 at 6:39 PM, Pradeep Kumar pradeep.Kumar@goibibo.Com wrote: Please manual me if I have to close the account then i'm able to must visit the identical department wherein i've the account or i'm able to cross any of the branch On Wed, Sep 2, 2015 at 6:33 PM, Pradeep Kumar pradeep.Kumar@goibibo.Com wrote: thanks a lot for the resolution given On Wed, Sep 2, 2015 at 6:18 PM, wrote: expensive Mr. Kumar, this is in addition to our e mail dated September 01, 2015 concerning the concerns raised via you. At the outset, please accept our honest gratitude for the time taken and effort made by using you in sharing your worries with us. With reference to your concerns raised, we've got checked the requisite information with the worried group and affirm that we are not able to method your Cred824it card request as your deal with isn't covered within our serviceable location. We guarantee you that there was no goal on our element to be of any disservice. Ought to this have caused you any inconvenience, please take delivery of our apologies for the identical. We are hoping to have resolved your grievance to the nice of our potential and desire that you'll recollect this trouble as resolved. According to our persistent cognizance and dedication to customer service, we accept as true with we have addressed your situation(s) in a fair and equitable manner and the issue has been resolved in your satisfaction. In case you are not happy with our handling of your subject(s), you may approach the workplace of the Banking Ombudsman(appointed via the Reserve bank of India). The information of the identical are available on https://Kotak.Com/complaint-private-bank.Html#Level4. You could additionally touch your nearest Kotak Mahindra financial institution branch for in addition information on this regard. Assuring you of our first-class offerings always. Yours absolutely, Mary Arrapura workplace of the Nodal Officer, purchaser financial institution Kotak Infiniti, 4th ground, Bldg No.21, Infinity Park, Off. Western express motorway, widespread AK Vaidya Marg, Malad(E), Mumbai -ninety seven. From: Nodalofficer(Retail Liabilities, KMBL) sent: Tuesday, September 01, 2015 1:19 PM To: pradeep.Kumar@goibibo.Com problem: RE: [SR#:1-3734456170] - Your latest contact with Kotak Mahindra financial institution Ltd. Pricey Mr. Kumar, This has connection with your electronic mail dated August 31, 2015 concerning the concerns raised via you pertaining on your Cred824it score card account. At the outset, please receive our apologies for any aberration in our service requirements that you could have confronted. We want to inform you that we're currently inside the technique of investigating the problem and shall revert to you at the earliest however now not later than 5 working days. Your service request variety is 1-3806093467. Assuring you of our exceptional offerings at all times. Yours honestly, Mary Arrapura office of the
