Dec 22, 2015 03:49 PM
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(Updated Dec 22, 2015 03:49 PM)
To be very honest, currently I have more reasons to like this bank than I had a few months ago. I have started banking with them since 4 months now, and here are some of the pros and cons: -
Pros: -
The savings account interest rate is 6%, which is almost 50% higher than what other nationalised banks are offering currently. This is one of the biggest plus points and should be strongly considered.
Since the merger of Kotak and ING, there has been a substantial turnaround in the service aspect of the bank. There is much more aggressiveness in the employees now, and the dynamics of the bank has changed completely. It has come up with many new branches as well.
There has been a lot of new recruitment since the merger, and it is working largely in the favor of the bank. The managers have now started jumping out of their seats, and visiting the customers personally to understand their needs.
Cons: -
- The netbanking facility is not as good and friendly as other banks like HDFC. Rest all is good.
It is truly evolving fast and quick, and adapting to the dynamics in a good manner.
