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Home > Ecommerce and Online Business > Online Shopping > Koovs > Too slow in process

Too slow in process. Review on Koovs

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36%
2.28 

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Verified Member MouthShut Verified Member
Hyderabad India
Too slow in process
Mar 14, 2016 11:50 AM 9568 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I'm totally crazy in online shopping.


I have shopped almost all of the online shopping sites, and most of them expect their shopping experience better and have stood.


But Koovs.com is not a good site in my wishlist of online shopping sites.


The color and quality of the product is not what they show on the website.


And refunds take a lot of time.


Every time they say your refund within 7-21 days, but 21 days are never going to end.


Others I seriously do not want to waste their money on this website.


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Brand Response

Hi,
We apologize for the inconvenience caused to you. We would request you to please share the order details against which you have faced the issue. Also, we would like to inform you that once we initiate the refund it may take 7-10 business days as per banking norms. However the complete return procedure may take 7-21 business days.
We once again apologize for the trouble caused to you.
Regards
KOOVS CARE

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By: KOOVSCARE | Oct 17, 2016  12:02 PM Comments 0

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