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Home > Ecommerce and Online Business > Online Shopping > Koovs > Shocking and worst experience

Shocking and worst experience. Review on Koovs

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35%
2.29 

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Ahmedabad India
Shocking and worst experience
Aug 03, 2016 07:09 PM 4888 Views

Customer Service:

Product Quality:

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I would never recommend anyone to buy from koovs.


They delivered my products to someone else and never updated me. When I give call and ask for pickup, they asked me to return the product when I do not have product.


When I talked to their customer care executive, the way they reply is just same message and when I told that I will provide bad reviews, he said no problem. Have never got such experience with amazon and I would  prefer it as best one.


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Brand Response

Hi Amit,
We apologize for the inconvenience caused. We would request you to please share the order details against which have faced the issue, so that we may check and escalate the issue with respective team to ensure that issue is resolved on priority. Also, we will ensure that you or any other customer should not face such issue further.
We appreciate your patience and understanding in this regards.
Regards
KOOVS CARE

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By: KOOVSCARE | Oct 16, 2016  07:14 PM Comments 0

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