MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification
Wrong Number?

Enter 4-digit code
Resend OTP
For Business
MouthShut Logo

Home > Ecommerce and Online Business > Online Shopping > Koovs > No customer support

No customer support. Review on Koovs

Upload Photo

MouthShut Score

36%
2.28 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-124-6770000

Owner? Claim this Business
×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

The ingenuineness of this review appears doubtful.
Justify your opinion.

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected
Jaipur India
No customer support
Aug 14, 2016 01:24 PM 3915 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered a tshirt from the koovs and get that deliverd after 5-6 days after order is placed but when I opened the package the tshirt was defected.


So I contacted the customer support and they said they will resolve my problem by replacing it. After many attempts from my side their delivery boy came pickedup the package and replaced it.


Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Hi Prashant,
We apologize for the inconvenience caused. We would like to inform you that for deliveries and reverse pickup we depend on our third party courier partner and there may be a delay from there end. We would request you please share the order details with us so that we may check the details and accordingly share the issue with respective team to ensure there is no such issues in future. We once again apologize for trouble caused.
We appreciate your patience and understanding in this regards.
Regards
KOOVS CARE

Upload Photo

By: KOOVSCARE | Oct 16, 2016  06:44 PM Comments 0

See full communications

Comment on this review

Read All Reviews

Guest

YOUR RATING ON

Koovs
1
2
3
4
5

Success!

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Ratings Widget
Display your ratings, let them see how well you're doing!
Get the widget
X