I have to travel after my cousin's wedding from Guntur to Bangalore along with my 16 months old kid.it was a sudden unplanned journey. I apt for Komitla Sleeper at 10 20 boarding from guntur. when I checked with bus attender around 10 45; he confirmed bus stopped by traffic due to heavy rain in Gannavaram and very well known it will take time close to 2 hours. Concerned person called me around 11 30 and asked me to come Guntur By pass to board. it was already late night; a new place and a small baby. and finally I have to cancel the ticket by wasting 1345 RS of amount.
I am very much fine with bus delay with heavy rain. but my point is if the bus gets delayed means concerned person should call and inform to the passenger.no business ethics.
I prefer to Zero star rating. Worst