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~When Courtesy Surpasses limit~ Part 1
Nov 26, 2008 04:55 PM 2818 Views
(Updated Nov 26, 2008 05:38 PM)

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Let me ape Leo Tolstoy today!


By and large I am quite satisfied with KF services - Yes, thats the essence of this post.


Just like when Tolstoy started Anna Karenina "Happy families are all alike; every unhappy family is unhappy in its own way ..." Thats the essence of the big novel captured in one single sentence!


Brutal comparison and bad joke! But my thoughts are absurd while I was about to protray something happened during last summer - So, do you what I did last summer?



Why KF


My facility manager has got only one answer "Sir, all air hostesses are hand picked by Vijay Mallya"Pervert mind in action but seems even KF dont mind to use lady flight stewards as their USP.


I do raise hands for KF for the following reasons


a) Inflight entertainment programme (as they run the recorded tapes - if you are taking a round trip in a day, you will be bored for sure)


b) The gift pouch (might be they reduced it to KF pen now a days)


c) Food - Sector wise differentiation (masal dosa etc. in southern sector --- with brief description of the menu)


d) During delays, they will definitley take care of your hunger atleast (normally every one does)


e) By and large - the cabin crew members are courteous!


Well - this post is all about the courtesy! Whether its good, bad or ugly - you are the judge.


Delhi Airport-


Ofcourse the KF / IA lounge in good and big enough. But the other terminal (jet etc) is horrible. Pune transport station is better than this terminal for sure. Hall of shame for NCR.


Action 1


I saw a passenger fighting with the ground staff of KF. Unfortunately, the moment he checked in the flight took off. He missed the flight. He was about to board to the flight to Mumbai. Mr. Nair was waiting for his Pune flight! The man was in agony but others (including your Tolstoy) got an entertainment programme. He was accompanied by three more co passengers. Two were in his group and the other one was alone. All of them missed the flight.


Their argument was


a) If you checked us in, then you are supposed to board us in the flight. Otherwise you shall not have even checked us inside.


Now they got an interesting suggestion. Please do read it carefully - It was an information which I was not aware.


If you chcked inside the airport after security check and missed the flight, then you have to wait inside the airport till the time the flight they missed landed safely in its destination. Because, as per their records, they have check in and if they go out and something happened to them, the arilines are responsible!


Amazing! First of all you missed the flight and now you are under arrest inside airport!


They were freaking out --


Celebrity in the scene


Suddenly some one came near me and interrupted "Excuse me son, I spoke to Vijay Mallya to arrange me for a car to carry me near the flight. I am an old man. But no one is attending to me"


I saw him somewhere - Goodness, it is Chandra Swami.But why the hell he came to me? I said "Swami, I am not the right person to look into this issue" Swami was in no mood to leave me. He continued "Son, this is the problem with your generation. You dont assume responsibility. You might be a pilot but you have to help me"


Me - Pilot! Eeeehhhhh ----- I looked at myself - Voww, Mr. Nair, you are in white shirt, black trouser, red tie - A perfect Pilot! Seems the oldman mistook me as a pilot. I told him I am not a pilot. He stared at me and said "you have a bright future" . Goodness, some one came for my rescue.


Everybody surrounded me and asked why Swamiji came to me. I explained a couple of them. I was feeling a bit strange. In next teen minutes a ground staff of KF came to me and asked "Sir, Out of curiosity, You are related to Chandra Swami"


I have almost lost my temper. I said "Yes Madam. He is my younger brother. I do lot of power yoga and hence looking young"She gave me an ugly look and left.


In two minutes an old man carrying a small kid came to me. I know - he got the same doubt and I stopped him asking further and told - I am fed up with this! All of a sudden the kid started crying loudly. Seems, Swami applied some magic on me. The old man stared at me and told "Seems the boy didnot like you"


I was wondering, why everyone is after my life. I cant help - I sound a bit sarcastic - I told him "Yeah, the feeling is mutual"  How rude!


Action 3



The poor passengers who lost the flight was given another option. They will be accommdoated in the Pune Flight (in the same flight where Mr. Nair is travelling). From Pune, KF will arrange them to drop to Mumbai through a car / connection flight.


Will they take up the offer? If so, how this is going to work out? Are there any more excitement left?


Do read the sequel tomorrow!


Till then --- Bye!


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