Nov 06, 2015 08:56 AM
12325 Views
Though most of my neighbours in my appartment bought Aquaguard, I purchased Kent Grand plus just because Pure water house sales guy was the first to reach me and convinced me, which turned out to be the decision which I regret the most.
In th first year of purchase the the Machine stopped working 10 times and pure water house is not so curious to attent prompty during warranty period as they dont get any benefit out of it.They replaced many parts during each visit. According to them the issue is not with the Machine, it is with the water, which sounds funny.
According to them these are the problems
1) water is hard - yes it is hard in bangalore, so I request people staying in bangalore not to go for kent as the machine doesnt work with hardwater.
2) Voltage fluctuation and even technician suggested me to put a voltage stabilizer when contested retracted on the suggestion and accepted that they have an inbuilt voltage stabilizer in the Machine.
All my neighbours who owns aquaguard are happy so far(1.5 years now) and I run to get water from them every other month because I own a kent.
So my experiance with KENT is very bad, I feel kent technology not as matured as aquaguard. My suggestion to prospective buyers is that, please dont go for kent if you are in bangalore.