Oct 18, 2015 05:46 PM
9182 Views
RO in Hindi means cry and you are perfect in doing that, your entire team from call centre to technicians do a very good work at making your customers cry.
Since 10 days the bloody purifier isn't working and your guys come see it, make love to it for 5 mins and leave saying it will be fine. By my tone you can judge that it still isn't fine and there is no water at our house, thank you.
Have called your call centre 5 times odd since yesterday and asked to speak to a senior but all your personals have just put the call on hold and never reverted, I have waited on call from 10-25 mins each time in real expectations of talking to someone in English.
Why does your IVR have Press 1 for English as non of your officers at call centre know basic English also, one guy called Abdul said "I'm sorry for the convenience" that is actually right.
KENT- Making life inconvenient and giving Tears
Paying Hema Malini big sums instead of gettinh good products or customer service is not a great way of doing business.
