Aug 02, 2007 11:43 PM
6207 Views
I am using Kenstar Washing Maching for last 2&half Years. The Product is excellent. I have not faced a single problem with the machine so far. In fact they really helped me when I shifted from pune to ahmedabad. The only place this company lacks is the after sales service.
The belt in my washing machine needs to be changed which I understand is a small running issue with the machine. I have been calling the kenstar customer care number almost daily for last 2 weeks. In fact I called their sales office also. I got the response that the company official will call you in few minutes, iam still waiting for the call.There has been no response to my calls. In fact the company's website does not open at all. It is difficult to write a mail directly to the company.
I have been suffering for last 2 weeks just because of the one small belt is not getting replaced by the company
