May 30, 2016 09:45 AM
3526 Views
Kenstar Customer Service: Very Pathetic and awkward. THe first day when I try to use this I foud that water was leaking out from the top of the tower. when I called customer care very prompt response and I got a message about the Request ID and details. Later after 2 days I got one more message that the request is closed, though no one attended to solve the issue.
Later being an engineer I myself started analyzing the problem and fixed by removing some blockades at the top of the tower.
Product: Is very good to use in summer. It cools the room of size 11*17 with all windows open in an hour an I feel to turn it off and switch on the fan. It blows out 12 litre of water for 6 hour run. It is bit noisy but OK with respect to performance
