The employees there are not very friendly because they don't talk properly.
The presentation of kfc is not well , and sometime there food taste was very bad on the basis of persentation I give only one star
And I think kfc have improve there taste. this is the most important drawback of the kfc in India , there are no new product, just the limited product
Need to improve there Services
And provide the proper facility to the customers
And also need to decrease there cost.