Feb 28, 2013 11:35 PM
1512 Views
For quite some time I had been using Justdial telesupport service for the reason that I just had a basic phone and to get business directory numbers I used to call "Justdial" and they used to broadcast my number to all businesses for the service I am looking for. that is were the good service ends.
Here comes the other face of Justdial, after having used the various services of the businesses, I was rating each of the business service and writing "Pro" and "Con" reviews of the service taken from various business. For one such business "Vijetha Supermarkets" which is a chain of supermarkets in Hyderabad which has grown exponentially for the pricing they have for the various products. ( I mean plastic storage container of same brands are priced 30 - 35% more than the shops in the close by markets ( Ligampally)). Pressure cookers , grinders , crockery, wet grinders of famous brands are available at flat 20% discount in Ligampally market shops where wholesale shops are located. Most of IT workforce shop at this supermarket and I want to enlighten those folks on how the supermarket was pricing branded products and had suggested them as to where they can shop for the mentioned products.
I had all Pro and Cons of "Vijetha Supermarkets" listed in JustDial under this business. As soon I listed they removed by end of the day the reviews and rating against this business. I called up Justdial to query why they deleted and the Cons, they said they have not deleted and had asked me to send the review comments to qa_hyderabad@justdial.com. In fact I had the review comments for "Vijetha Supermarket" posted twice and the first time the whole of the review comments including rating was deleted and when I posted the 2nd time having seen my comments not there, they just removed the Con's against the business to protect the business. I queried with the representative if they have any arrangement to support such supermarket and he said in the Negative.
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In Short all negative comments raised by me against some of the flourishing businesses have been removed. People should use Justdial only as a Business listing directory and never trust Justdial for the ratings/ reviews (only positive reviews are retained). It is only time before they will close shop when the smartphones become ubiquitous and a negative propaganda on Justdial becomes known to people.
Justdial in short are promoters and patronizers of only businesses and don't care of customers. Someone should sue Justdial and pull them to court.
I Hope my review of justdial enlightens people for what they can use Justdial only for. (Business Directory Listing).
