Sep 27, 2017 04:27 PM
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The Directorate General of Civil Aviation came out with a circular stating that flights in and out of Delhi Airport will no longer charge User Development Fee(UDF) and will have to refund the ones already booked and charged prior to the notice within 30 days. It has been more than two months and Jet Airways has blatantly refused to refund the money, in gross violation of the DGCA, tantamount to fraud under section 420 IPC. Not just that, they have blocked me on facebook for raising this issue multiple times and have stopped responding on other media completely. I will be taking the issue up with the DGCA directly. I would also like to mention that I also contacted Vistara for the same UDF refund and it got processed within five days of my complaint.
