Jet Airways serves 68 destinations including 48 domestic and 20 international destinations in 17 countries across Asia, Europe and North America. The airline has its primary hub at Mumbai and secondary hubs at Bangalore, Chennai, Delhi and Kolkata. In March 2004, the airline introduced its first international destination Colombo with flights connecting to Chennai. London was the airline's first long-haul destination and was launched in 2005. Since 2007, Jet Airways has had a scissors hub at Brussels Airport for onward transatlantic connections to Canada and the United States, which was replaced by Amsterdam Schiphol Airport from 27 March 2016.
In 2008, the airline was forced to discontinue international routes because these attracted losses due to global economic downturn; it terminated services to San Francisco and Shanghai. The airline planned to restore the Mumbai–Shanghai route by the end of 2011 but never did so. In 2012, the airline withdrew flights to New York and closed the Delhi–Milan route in 2013. On 1 March 2016, the airline announced the integration of domestic and international operations in Mumbai airport and moved its entire operations to the newly constructed Terminal 2.