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MouthShut Score

27%
2.02 

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+91-124-6128000

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Bad delivery compare to other retailers
May 30, 2016 12:29 PM 2468 Views (via Android App)

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Never buy any product from jabong and I will recommend Myntra is far better where u get resolution on time or if customer has any problem they will come back till the resolution is given. I purchased a product from jabong and I didn't like it. So I initiated a return and the date that was given to me was a Week so I had to plan according to that. Later delivery person called me next day and he was demanding the product as if he was the owner of jabong. And I had cancel my appointment and come from another city to just return the product. Next day I just got an update that your return is being cancelled.


I called up customer ca Never buy any product from jabong and I will recommend Myntra is far better where u get resolution on time or if customer has any problem they will come back till the resolution is given. I purchased a product from jabong and I didn't like it. So I initiated a return and the date that was given to me was a Week so I had to plan according to that. Later delivery person called me next day and he was demanding the product as if he was the owner of jabong. And I had cancel my appointment and come from another city to just return the product.


Next day I just got an update that your return is being cancelled. I called up customer care no response. Sent one email as well and they told me it will take 5 business days in email. And tried to create a new return request there was an error message stating you have already raised a return. I had to wait and there was no other option. After 5 days still the resolution is not given so throwed the product as it was waste for me. I will recommend my friends no use jabong and prefer Myntra where I was completely satisfied with resolution. re no response. Sent one email as well and they told me it will take 5 business days in email. And tried to create a new return request there was an error message stating you have already raised a return. I had to wait and there was no other option. After 5 days still the resolution is not given so throwed the product as it was waste for me. I will recommend my friends no use jabong and prefer Myntra where I was completely satisfied with resolution.


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