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MouthShut Score

27%
2.02 

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+91-124-6128000

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Bangalore India
Order refund not done properly
Jun 22, 2012 05:40 PM 4820 Views

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I am a regular online shopper. After seeing ads in TV for Jabong, made my first purchase. That's when the nightmare started. Waited endlessly for the Product only to know that the order would be cancelled.


Then started the hassle of refund. Refund should have been automatic, but I had was requested Bank account details for the amount to be refunded. Then only partial amount was refunded and after numerous calls to customer care, got a email saying the remaining amount would be refunded in 21 days. Its past 21 days I am still to receive the amount. My endless wait continues.


Will never ever do shopping from this fraud company.


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Brand Response

Dear Mr. Vishnu Chander Maheswaran,
We apologize for the inconvenience caused to you, we will definitely try to serve you better in future. Please let us know if we can be of any assistance to you.
Regards,
Team Jabong

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By: jabong | Dec 06, 2012  04:23 PM Comments 0

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