Oct 19, 2015 11:47 PM
3862 Views
Guys please avoid irctc at any cost. I know they have improved their services since last year but im still facing my refund issues in irctc. on october 5 I have booked tickets from delhi to hyderabad for AP express and the transaction was failed for two tickets. as per normal norms it has to be refunded within 1 week or 10 days in worst scenario. it been almost 2 weeks and still not yet received my money in my account.
And the worst part is their customer service never works, no one responds to query the phone always makes you to listen their ringtone. though it may be my bad luck I would have been satisfied if my refund came within time. irctc still need to improve a lot in some services. please be careful while doing transaction in irctc guys.