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Home > Ecommerce and Online Business > Online Shopping > Infibeam > Infibeam poor customer service

Infibeam poor customer service. Review on Infibeam

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MouthShut Score

15%
1 

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Pune, Maharashtra India
Infibeam poor customer service
Aug 12, 2012 12:59 PM 2092 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had ordered WD my password 1 TB and it was supposed to deliver by July 30th but it was shipped  and delivered on Aug 8th. So you can see the service time isn't great.


On the other hand, you will find infibeam rates cheaper than other similar vendors but considering long wait, I would recommend against infibeam.


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Brand Response

Dear customer,
Like any organization, we do ensure to have the right product shipped at the right time to have them delivered to the right person; however, errors do occur sometime which may be beyond our control based on the nature of the issue.
However, we apologize for the delay and would like to speak to you clear the misunderstanding; hence, we kindly request you to share your purchase and contact details with us. You can write back to us at cs-excellence@infibeam.net
Regards,
Infibeam.com

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By: infibeam | Aug 16, 2012  01:17 PM Comments 2

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