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Ordered a book which has not been delivered.
Mar 28, 2013 08:49 AM 2949 Views

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I had ordered a book ( Order Number 10293010).


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Mar 2, 2013 4:30:28 PM : Your order has been invoiced and ready for Packaging. Till date, the product has not been shipped. Every time I call them they say I will get the product in 2 days. Least I would expect is that they should send me an email confirming when it will be delivered. It should not be that I call every time to know what's happening with the product after the promised delivery date even after money is taken.


Previously, I had ordered items from the website but had received the products in time. But I guess as competition is growing they have also started to lie about the delivery dates.


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Brand Response

Apologies for the inconvenience caused. As discussed, we’ve escalated your concern to our subject matter expert to get it resolved at the most priority. We’ll surely keep you posted on the every step being taken to resolve your concern.
Please reach our customer service at 079-67778777 or write us at customerservice@infibeam.com in case of any assistance/information required.
Regards,
Team Infibeam

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By: infibeam | Mar 28, 2013  03:53 PM Comments 0

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