MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

15%
1 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-79-40260260

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Never buy from infibeam they sell used products
Jan 26, 2012 12:26 PM 2240 Views
(Updated Feb 29, 2012 05:29 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

This was my first time I ordered from infibeam order id is 8545823 (ipod shuffle). They delivered a used product I came to know this when I entered the serial number on apple's website it showed that the product has been purchased 9 months ago and when I told the issue to their customer care and they arranged a pick up. 2-3 days after they called me and said that I've sent them a used one instead of the original one and they are sending back the same used product to me again. Moreover their bill was improper it never mentioned the serial number of the product on it.


Now I'm planning to go to consumer court. And guys beware of this site they are fake and cheats. NEVER BUY ANYTHING FROM THIS SITE. I'm editing this review just to give some more info about this pathetic site they told me that they will ship the same used product to me but till date, it's 16th Feb today I ordered it on 9th Jan, i have not received it back. Customer care is pathetic every time u call them they will say we will call u back but not once they called me back. Infibeam is a bunch of thieves.


Guys finally today on 29th Feb 2012, I received a brand new ipod shuffle after a month and half, but the excitement with which I ordered this product is gone now this has been a very bad shopping experience. I would never go for infibeam again.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear @virenderdhankhar
We apologize for the inconvenience caused to you. We have reshipped the product on Feb 24, tracking details: Shipping Agent: BlueDart, Tracking code: 43847310813. It will be delivered to you within next two days.
Regret the delay in response. In case of any queries or complaint, please feel free to drop an email on cs-excellence@infibeam.com
Thanks & Regards,
Infibeam.com

Upload Photo

By: infibeam | Feb 27, 2012  12:02 PM Comments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Infibeam
1
2
3
4
5
X