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Infibeam lost my book
May 17, 2011 01:45 PM 2713 Views

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I still haven't forgiven Infibeam for losing my book - an order I'd placed for Norwegian Wood, which still hasn't been delivered. I'd say if you want to buy books, try out https://uread.com It's heaven for book lovers, and since its so less known, it would be apt if you discover it for yourself. I did, today - ordered three books and I'm making a killer of saving on each title! Also the customer care was really good, they called up immediately to verify my order and assured me delivery within 3 days.


The way Infibeam dealt with my Norwegian Wood issue, is something I cannot forget. It was a failed transaction and they did not even offer to refund my money.


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Brand Response

Dear @deepanjanpal
Can you please share the order id on cs-excellence@infibeam.com. We'll look into the matter. Regret the delay in response. Kindly drop on email on the emai id mentioned above for any concerns you have had. We'll address it.
Thanks & Regards,
Infibeam.com

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By: infibeam | Mar 20, 2012  04:07 PM Comments 0

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