May 29, 2010 06:05 PM
2116 Views
Here is the message that I sent to the customer service of Inidatiems Shopping. Beware shoppers and dont get cheated!
Your service is horrible! I do not have any reason to believe this is not a scam! I ordered a BIRTH DAY gift from your EXPRESS DELIVERY selection and oredered BEFORE 2 PM hoping to be delivered the same day. First shock is the order status defaults to delivery time of 1 day. You very prominently displayed the express delivery terms ON A BANNER AND ALSO IN TERMS AND CONDITIONS BLOCK LETTERS AND IN COLOURS!
Next morning I get a message that my order has been cancelled as the address is not in service area!! Just a very curt message, let alone a coutesy call to explain your inefficiency! The web link to the product shows a list of towns which clearly includes this town (BELGAUM). And the order status the day before said it was verified. Now I don't know what else does get verified AFTER the payment was made, other than the delivery address!!?
Now the funny part Here is the message that i sent to the customer service of inidatiems shopping. Beware shoppers and dont get cheated!
Your service is horrible! I do not have any reason to believe this is not a scam! I ordered a birth day gift from your express delivery selection and oredered before 2 pm hoping to be delivered the same day. First shock is the order status defaults to delivery time of 1 day. You very prominently displayed the express delivery terms on a banner and also in terms and conditions block letters and in colours!
Next morning i get a message that my order has been cancelled as the address is not in service area!! Just a very curt message, let alone a coutesy call to explain your inefficiency! The web link to the product shows a list of towns which clearly includes this town (belgaum). And the order status the day before said it was verified. Now i don't know what else does get verified after the payment was made, other than the delivery address!!?
Now the funny part of it is it takes 12 days to process my refund!!? Now how can i believe this is not a scam?
Dr. Surya.
