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Home > Ecommerce and Online Business > Online Shopping > Indiaplaza > INDIA PLAZA PATHETIC SERVICE -POOR CUSTOMER CARE

INDIA PLAZA PATHETIC SERVICE -POOR CUSTOMER CARE. Review on Indiaplaza

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MouthShut Score

19%
1.25 

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Mumbai India
INDIA PLAZA PATHETIC SERVICE -POOR CUSTOMER CARE
Sep 16, 2011 11:28 AM 2406 Views
(Updated Sep 16, 2011 11:39 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered books worth 11K from Indiaplaza and it has been one month I've not received them.


I've raised 3 online ticket from their website.none has been addressed!


I tried calling them many times, mostly I have to wait for around 10mins before getting connected. AFter connecting they promise to act on my order but no follow ups. Now they are also not refunding my money.


PLEASE NEVER NEVER USE THEM! THEY SUCK!


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Brand Response

Dear Customer,
Our sincere apologies for the experience you had with us.
Please share your order no and we shall have your concern addressed on priority.
Warm Regards,
Team Indiaplaza.



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By: Indiaplaza | Sep 23, 2011  03:05 PM Comments 0

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