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MouthShut Score

19%
1.25 

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Dont order/buy anything in this site
Sep 20, 2011 01:28 PM 1719 Views

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I ordered(order no. IN1209112030) a book on 12th Sep, it was mentioned that the delivery will be done in 3 working days. On 15th the status showed shipped but still I didnt receive the order. its been 8 days now.


They have provided the consignment number, but not mentioned through which courier they are sending the item.


The customer care is one of the worst, you will never get to talk to the execetive. you will be kept on-hold


They have a option to raise a issue Ticket in there site, the funniest thing is it will never allow you register your issue.


I think my money got drained.if you still want to do online shopping there are other reliable sites but dont do in this site


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Brand Response

Dear Paneesh,
Please accept our sincere apologies for the delay and inconvenience caused.
The order IN1209112030 was dispatched on 15th Sep through first flight courier AWB no F11202887, but there was delay in delivery from courier, we have taken up the issue with courier. we kindly request you to treat this case in isolation and provide us another opportunity to serve you better.
Once again, with apologies,
Warm Regards,
Team Indiaplaza.

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By: Indiaplaza | Sep 23, 2011 03:28 PM  (Updated Sep 23, 2011 03:28 PM) Comments 0

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