Oct 23, 2013 05:56 PM
14008 Views
Indiaplaza is approaching me again via their e-mails for on line shopping of their Deepawali Gift products. My on line experience with this website On Thu, Mar 14, 2013 at 2:12 PM, Indiaplaza Customer Service wrote: Dear xxxxxxxxxxxxx This is with regards to Medical Vaporizer against your order I05021300435.
Unfortunately, due to the sudden non availability of stock with our various vendors, we are forced to cancel the item. We are extremely sorry for the inconvenience caused. If this is a pre paid order, we will process your refund in 1 business day and you will receive a notification of the refund. If there are any pending shipments to your order, they will be shipped at the earliest. You can track updates on these shipments under "My Account" at the Indiaplaza website.
We hope you take this cancellation as an aberration and we hope that you will take the opportunity to shop with us again. Thank you. Indiaplaza Team From: xxxxxxxxxxxxxx Date: Mon, Mar 25, 2013 at 5:03 PM Subject: Fwd: Cancellation of your order for Medical Vaporizer To: Indiaplaza Customer Service Indiaplaza Team, Your communication dated 14'th March informs that we will process your refund in 1 business day and you will receive a notification of the refund.
There is no communication, no refund deposition in my a/c till today, this implies that your business is closed for refunding customer's funds since 14'th March for the money received by you on 5th Feb 13. This is really shameful behavior on part of INDIAPLAZA, I think time has come to enlighten other people about this so that future victims can be saved. xxxxxxxxxxx 25/3/13 From: xxxxxxxxxxxxxxx Date: Wed, Mar 20, 2013 at 3:30 PM Subject: Re: Cancellation of your order for Medical Vaporizer To: Indiaplaza Customer Service Indiaplaza Team, Your attached communication says, If this is a pre paid order, we will process your refund in 1 business day and you will receive a notification of the refund.
NO REFUND NOTIFICATION, 45 DAYS PASSED FOR MAKING PAYMENT- using customer's funds and giving no service, spoiling image of all online business agencies. IS THIS THE BEST SERVICE OF INDIAPLAZA TO ITS ESTEEMED CUSTOMERS PLEASE STOP FOOLING PEOPLE BY MAKING FALSE ADVERTISMENTS AND DELIVERY PROMISES. Shipment Delay Alert Dear xxxxxxxxx, Due to some unforeseen circumstances, your shipment for order I05021300435 placed with us on 05-Feb-2013 has been delayed. The issue is being sorted out and we are going to ship the order latest by 11-Mar-2013. Our sincere apologies for the delay and inconvenience caused. Please note that you can track the status of your order by clicking on "Track Your Pending Orders" link on "My Account" page. Please do not hesitate to write to us for any clarification or concerns. Warm Regards Order Shipment Department Indiaplaza From: xxxxxxxxxxxxx Date: Mon, Feb 18, 2013 at 9:11 PM Subject: Re: Your Query was Successfully Registered To: Indiaplaza Customer Service Custo Care Team, Indiaplaza,
Thanks for your reply to my mail, your reply doesn't mention anything about my query except for copy paste of my message. Hope to get some concrete answer and delivery of my ordered product at the earliest. xxxxxxxxxxxxxx On Sat, Feb 16, 2013 at 12:31 AM, Indiaplaza Customer Service wrote: Dear xxxxxxxxx Thanks for reaching out to us. We received your request (ticket number - CNT1502130188) on 15-Feb-2013. The details of your query are mentioned below. If there's any discrepancy, please do update the ticket. Our customer care representative has started working on your request and will revert back to you shortly. I have placed order for Medical Vaporizer on 5/2/13, my account got debited on same date for the payment of the product. Delivery period for shipping product to xxxxxx was mentioned as 2 days, I have not received delivery till date, no communication from Indiaplaza for delay, no answers to response my mail. I hope I will get response in time before I publish this issue in media and net for making future customers aware about your service. We'll keep you updated on the status of your query by email and SMS. Warm Regards Customer Care Team Indiaplaza
