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MouthShut Score

19%
1.25 

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Bad and frustrating customer service
Dec 27, 2011 11:57 AM 1281 Views

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I bought an Enter All in One USB card reader in November 2011. 15 days were gone but the product was not delivered to me. Then I wrote several complaints at their portal. but none of them were answered. Even customer care numbers were always busy.


Then I wrote to one of their concerned person whose email id was given at the site. Finally he took the interest in my order and I got my product delivered after 22 days.


I will not recommend this site for online shopping to anyone.


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Brand Response

Dear Customer,
Our apologies for the inconvenience you had to face with us.
We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.
Once again, with apologies,
Warm Regards,
Team Indiaplaza.

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By: Indiaplaza | Feb 20, 2012  04:56 PM Comments 2

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