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19%
1.25 

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Big Cheater
Feb 19, 2009 11:49 AM 2562 Views
(Updated Feb 19, 2009 04:12 PM)

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BE CAREFULL ABOUT THERE OFFERS ALL ARE FAKE SUCH HOPELESS COMPANY EVEN ITS VERY DIFFICULT TO RATE THEM POOR , THEY NEVER KEEP PROMISES NEVER CLEAR ON THEIR TERMS AND CONDITION.


I had purchased item worth of 16, 000 Rs , during 5000 Rs gift voucher , I never redeemed any voucher , in feb 1 st week I started calling them after seveal mail exchanges now they are saying I have already redeemed and they are forcing me to use some travel voucher.


When I said ok they sent claim form in that they are asking 700 Rs , and you never know tomorrow again what they ask . I am very sure like they have cheated lots of other people so be carefully about indiaplza they are cheater , they don't have proper complaint system , every time when you call to call center should explain whole story again and again , all the agents so irresponsible


Latest their mail


Dear customer,


I apologize for the inconvenience caused to you in this regard. The amount of Rs.700 need to be sent as a DD to bigcity only after which the Big city would send the details of the holiday voucher. This DD is mandatory. So kindly send the DD to Big city along with your coupon code. Kindly contact Big city in this regard.


They never mentioned about big city or 700 Rs DD now they are asking 700 Rs like beggar Update again. I hereby inform you that the amount of Rs.700/- is processing charges and this has been charged by the bigcity. I am sorry to inform you that we will not be able to make any changes.


They are writing as if I have business with BIGCITY , they never mentioned about the big city before giving offer, this like picking money from other pocket , indiaplaza BIG CHEATER


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Brand Response

Dear Customer,
We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on +91-80- 25208795.
Warm Regards,
Team Indiaplaza

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By: Indiaplaza | Mar 08, 2011  02:48 PM Comments 0

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