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19%
1.25 

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Bangalore India
Non-delivery of items
Jun 22, 2011 12:26 PM 1542 Views

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I bought 8 books on Indiaplaza and was given a scheduled delivery time of less than a week. When most of my books didn't turn up, I called their customer support and kept calling - most of the time nobody picks up at the other end. Their online support form also fails to provide answers -


I just got general statements that didn't help. After over a month, I started getting cancellation emails because they couldn't find the books. It's ridiculous to sell something that they don't have - and in the end, 5 out of 8 of my books didn't turn up. I now buy from infibeam.com and flipkart.com - they deliver when they say they will.


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Brand Response

Dear Deepa,
Our sincere apologies for the experience you had with us.
Please share your order no and we shall have your concern addressed on priority.
You can also call us at 91-80-25208795
Warm Regards,
Team Indiaplaza.

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By: Indiaplaza | Jun 28, 2011 12:16 PM  (Updated Jun 28, 2011 12:17 PM) Comments 0

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