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18%
1.26 

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Cheats who take your money and dont respond
Sep 11, 2011 07:50 PM 2236 Views
(Updated Sep 11, 2011 08:55 PM)

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I regularly use freerecharge and got a few indiaplaza coupons from them this time. I ordered a few things under order number IN0109110269 on 1st September 2011. Initially they cancelled it.


I asked them the reason for cancellation and they said that they didnt receive the payment. It was strange since my credit card online banking showed a debit for the same. I wrote them another ticket on 6th September and since then they havent replied, not adhering to any of their so called ticket closure deadlines.


Payment is under the head:


01/09/2011 https://INDIAPLAZA.IN BANGALORE IN


Ticket number is CNT135224183170660


Reminders:


9/10/2011 10:15:34 AM


9/8/2011 10:07:27 AM


I am amazed that they are so brazen about it, they have debited money from my card, exhausted the coupon I used from freerecharge and still have the audacity to claim I didnt pay them. I am willing to take this to logical conclusion and will post this all over the Internet.


I will also file a chargeback to my card company and complain to visa to cancel merchant license of cheat websites like these.


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Brand Response

Dear Ankit,
Please accept our sincere apologies for the inconvenience caused.
As discussed the order IN0109110269 was stuck in pending authorization and there was one more order IN0109110274, the order IN0109110274 is cancelled and the other order IN0109110274 would be dispatched by tomorrow.
Your feedback is utmost important to us. We at Indiaplaza are working towards increasing our approachability and assure the best of our service at all time.
Warm Regards,
Team Indiaplaza.

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By: Indiaplaza | Sep 12, 2011  02:47 PM Comments 3

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