Order not delivered. Review on Indian Book House - Mumbai

India Today Book club is a fraud organization. You can judge by following no of reminders and mail sent by to them almost 5 months over but order neither delivered nor refund. I will suggest, If you recieve any mail or offer from ITBC. Just delete these kind of mail from your inbox. Buy anything from shop will be very happy.

To:

"feedback"

Dear Kuldeep,

No status about my order, neither delivered nor any information...25 days over, something wrong with India Today. I have lost faith now so I want my moneyback, please credit 574 Rs to my credit card as soon as possible.

Thanks

Anil Rawat

--- On Sat, 19/12/09, feedback  wrote:

From: feedback

Subject: RE: online complaints - Order ID : 997460302

To: "’anil rawat’"

Date: Saturday, 19 December, 2009, 19:25

Dear Member,

Thanks for your mail to us

Please accept our sincere apologize for the inconvenience caused to you.

In this regard we would like to inform you that due to some technical system error your order got delayed, however we are arranging to dispatch your order ASAP, request you to kindly wait for 10-14 business working days.

We do understand that you have every reason to be vexed with up with us, it has always been our endeavor to serve our customers with utmost urgency and care, but regret that due to technical error(s) your order got delayed, at the outset once again please accept our sincere apologize for anxiety that you have experienced due to delay in your order.

We sincerely appreciate your patience towards us and hope you shall bear with us for the given TAT. Assure you to provide our best possible services in future.

Thanks & Regards

India Today Book Club

From: anil rawat [mailto:nal_rawat@yahoo.co.uk]

Sent: Saturday, December 19, 2009 11:16 AM

To: Feedback

Subject: RE: online complaints - Order ID : 997460302

Dear Kuldeep,

Thanks for response and updation. If it is dispatched by speed post on 3rd Nov (till today 45 days over) then it should come very long back. For same order Postman came to deliver but he was asking about 574 Rs which we have already paid through credit card then we refused to take that delivery. My point is what alternate solution India today book club will provide - 1) when delivery is late 2) wrong order dispatched???? Your early response will be highly appreciated.

Thanks

Anil

--- On Sat, 19/12/09, feedback  wrote:

From: feedback

Subject: RE: online complaints - Order ID : 997460302

To: "’anil rawat’"

Date: Saturday, 19 December, 2009, 9:24

Dear Member,

We apologize for the inconvenience cause to you.

With reference to your mail, we would like to inform you that your order has been dispatched from our side on 03-NOV-2009 under consignment number ED874323226IN  through SPEEDPOST, Very soon it would be at your doorsteps.

Kindly make a note of your membership number for future reference.

ITBC09166899

Please feel free to get back to us for further assistance/clarifications. Assuring you of the best possible services, always. For further queries & assistance please feel free to call at our helpline 011-40502424 .