Nov 08, 2016 04:13 AM
4412 Views
I ordered Rs. 1, 500 worth Blueberry cake with India Cakes for Kolkata, from thier Special cakes category, as it looked aesthetic and cool but got delivered a cheap looking standard cake worth less than half the money.
Chat with the customer care I got reply saying "its mention on the site, flavor remaining the same decoration will differ'.
Guys you are better off with other suppliers than this one! They are cheaters and unreachable. I called the number 020-66222222 but they say it is only for taking orders, no one to listen.
Reply from India Cakes(Megha):
Dear Customer
The said order is delivered as per specification mentioned on website Proper cake was delivered
If you compare the design shown on website and actual delivered, then it will not be the same as shown on website, because cake is made by hand and every time the chefs are different
It is not possible to make the cake every time as shown on picture and the said disclaimer is mentioned on website below the products photos
Hence we cannot accept the complaint
Sorry for inconvenience caused
Thanks & Regards
Support
