MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

35%
1.98 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Kolkata India
Worst Service By India Post
Nov 22, 2016 09:45 PM 18897 Views
(Updated Nov 23, 2016 01:03 PM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

India post is a oldest courier service in India which is most popular, available service all over the India, government courier service . If we only checked it's out view . Any one can say, it is a very good courier service . But, I say it is most worst courier service . I don't know how is their service besides my pin code area . But, in my pin code area that is in 700102, service of India post fully worst . For their unconscious activities, I have lost many things .


First of all, India post are too late to deliver parcel or letter  . Around, one year ago my son was selected in a railway training . We got a notification, that Asansole branch dispatch the letter through India post . We were waiting for many days . Always we thought may be yesterday, letter would be delivered . Alas! It was not delivered . Actually, that was not sent via speed post . As a result, we can't track it . Yes, letter was delivered after the 1 month from joining date . As a result, my son missed 1 year training as well as certificate as well as money as salary of training .


Now, on current time again I faced another problem . State Bank Of India sent me a ATM card through India Post via Speed Post with tracking no  EB241734307IN . India Post picked up this on 15th Nov 2016 . On, 21st Nov 2016 morning it is arrived at my nearest post office hub at Krishnapur . I thought today it will be delivered .I had waited upto 3:15 PM for delivery man . But, delivery man not came . Then, I went to post office to receive my ATM card . They said delivery man out for delivery with my parcel . Then I back my home . Alas! Delivery man not came . Today on 22nd Nov 2016 at morning when I track it, show delivery attempt failed due to insufficient address & parcel is returned . Then I went to post office again, they said that out side of parcel there have written my village name . So, they unable to find my house . It is bank's fault as they didn't write my details address . I want to know one thing that is it necessary that street view must be write in parcel  . Then they can find my house . Before this time, always in parcel my village name was written & post man delivered my parcel . May be this is new delivery man . If he didn't find my address, he should ask any one with my name, then he might find my house . I think he didn't do this . Another thing is that, when I went to post office on 21st Nov 2016, I told them my name & address . After unsuccessful delivery attempt, post office should keep my parcel in their hub for minimum one day . Then I can receive it . But, they returned it on 21st Nov . They don't give me any chance to receive it . Just imagine one thing, my ATM card is returned . Now, how much problem I shall face .


In their website I got two toll free number . Both are fake . Don't working . When I call on these no it show call can't be done on this no . Then I call their landline no . Yes it is ring, but no one receive my call .


Few time, I noticed that they didn't update tracking details properly . When, parcel arrived at my nearest hub, when it is out for delivery & after successful delivery, they didn't update it in current time .


So, I have loss many things only for India post .I have a worst experience with India post . From my above experience I say that India post is too much slow, they are most undutiful . Their customer care number not working . Tracking process are worst . So, I don't recommend India post to any one .


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

India Post
1
2
3
4
5
X