Oct 11, 2017 09:17 PM
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(Updated Oct 11, 2017 09:19 PM)
My number is 9814007734. Twice I needed international roaming for China, Idea dealers insisted for new security with assurance that security shall be automatically refunded the moment I cancel my subscription. This is not automatic and they give false assurance. Probably they get some commission. It’s foul practice.?
?I talked to customer care. They told me that only one security could be adjusted at one time. 2nd security request could be considered only after first security is refunded. This is the rule. Idea compelling consumers for using consumer money for free. It’s restrictive and unfair practice.?
?Strange. Idea still consider consumers as slaves. Frame rules that suit them
As a consumer I feel manipulated and frustrated. I have decided to port, expose them through every available forum and go to consumer forum. Don’t mind spending few thousands to get my 2000 back with grace and dignity?