Apr 12, 2020 11:10 AM
1333 Views
I have made payment for annual premium on 28 Feb 2020 for Rs 1 Lakh and 5 thousands. This was for a term plan or Rs 50 Lakhs. I have cleared medical tests on 7th March 2020.
ICICI pru is delaying the issue of policy since then. Thn after the nationwide lockdown started on 23rd of march. But the time between 7th march(Medical test) to 23 march is too long period. The policy could have been issued. The empolyees are working from home. The polocy is still not issued till today, 12th Apr( 1.5 months after 1 lakh of premium paid)
I suspect, because of COVID 19 breakout, the company is deliberately delaying the issue of policy in order to be safe from 50 lakh of cover. because the policy holder can get infected from covid 19 and if death occurs, then the 50lakh need not be paid.
The company is blocking my premium amount and not issuing policy, now after pandemic is over, and if I survive, then they will issue me a backdated policy.
Meanwhile, my emails are not being answered, and phones are not responded.
My application no OS13168378, policy no 68463128 Call ID # 172897979
