Don't burn your fingers. Review on IFCI - Family Bonds

I have a family bond in IFCI. It has to be redeemed soon. But half a dozen letters to the company and its registrars are sent - not a single letter has been replied. The IFCI office at Nariman Point have a bunch of sleepy heads who either do not pick up the phone or if they do so, give a load of bullshit. They seem to be only seated on their fat backsides, to take a free salary at the end of the month. When the time came for us to buy the bonds, they go out of the way for people to buy their stuff, and as soon as they have sold it to customers like us, they hibernate. It is time that such companies are pulled up for their laziness and the low treatment they give to customers like us. Secondly, since they have all their offices in New Delhi and not Bombay (the one at Bombay says they have nothing to do with the bonds), it is hard for Bombay customers to redeemp the bonds easily.