Jun 14, 2013 04:40 PM
48711 Views
(Updated Jun 14, 2013 05:38 PM)
I purchased IFB Eva Sx Washing Machine on 11-06-2013. On 12-06-2013 company technician came, gave Demo and the very First wash launched and he left my house.
After completion of wash, as per his instructions I tried to unplug the water pipe from adopter. The whole adopter came out of pipe.I tried to fit it to pipe, but the screws are not working. I am not able
to fit it.
On 13-06-2013 I registered complaint with company by phone.
On 14-06-2013 company technician came, examined and he said like this: THIS ADOPTER IS OUT OF
WORK and THE COMPANY WILL NOT REPLACE IT AS IT WILL NOT COME UNDER
WARRANTY/GUARANTY. I astonished after hearing these words.
I invested Rs 26, 500/- for IFB Washing Machine(including accessories)
I think I AM THE FOOLEST PERSON IN THIS WORLD WHO INVESTED Rs 26, 500/- for ONE TIME
washing of just 5 pairs of dress.
The company service personnel are not lifting the phone.
