Dec 03, 2015 08:27 AM
5898 Views
I purchased new IFB front load 7 kg washing machine a year back in Bangalore and now it is down. If you switch on it water comes out and every where water in house. Also has door lock problem.
There is no customer care number available for IFB to register problem, even if available they are not in service.
If any problem need to register have to go through the dealers.
Technicians comes after a few days and check for problem, then they simply start say that this parts have gone and need to replace them. When you resist for parts replacement then they will induce another new problem that you will realize later and still machine not in use.
For new problems again have to go through the dealers to register complaint.
I don't think technicians come home for repair they are not from IFB company technicians, they seems they will have contract with local repair shop guys. This is worst to allow these local shop repair guys inside house that may lead to different dangerous situation.
With this I don't recommend any IFB products.