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IFB Neptune DX Image

MouthShut Score

51%
2.42 

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Utterly shameless after sales services of IFB
Nov 04, 2011 01:44 PM 4925 Views

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IFB has no concept of providing timely services to its customer. Our dish washer is not functioning, it is under AMC. A technician came to check the machine and promised to return in a day with new PCB to replace the faulty one. Now 3 weeks have passed, despite several call to the call centre, technician and Laxmi services in Noida, no one has come to replace PCB.


IFB has an utterly shameless service.  Even the managers do not care about the services, they don't even talk courteously to their clients.


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Brand Response

Dear Ms. Pratima Bisen,
Sorry for the inconvenience caused & sincere apologies for the late response, hope your issue is resolved by now. In our continuous endeavor to improve our services, we assure you better customer service in future.
For any assistance related to our Products & Services please call us on 18604255678(BSNL/MTNL) or 39004321 (other providers) or visit our website www.ifbappliances.com
IFB Team

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By: IFB_APPLIANCES | Mar 28, 2013  05:21 PM Comments 0

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