Jan 22, 2016 07:08 PM
11275 Views
The service of Sri sai Home Care which holds AMC in Chennai for IFB and the IFB Customer Srrvice team is FIRST from the bottom. They are eyt to attend ONE complaint from Aug 2015. I have made more than 20 calls to service centre and IFB. I have lodged Online complaints
I now know the names of all call centre employees having sopken to them two supervisors and one area manager. My Machine still floods the kitchen, no detergent supplied even after 14 days! to a place thats 3 kms from service centre. the drawer isnt fixed, salt doesnt dispense, rinse aid gets used up fast! and they send rude engineers who want you to stop telling them whats wrong because they need to have their LUNCH!
Miserable that I bought an IFB Dishwasher. machine is great. Service is LOUSY. As long as it works its okay. When it act up. forget it. IFB is too busy to attend to your complaints. They had a great service team before 24 Hr turnaround for accessories and 48 hrs fr service calls, not its a big zero
