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Bangalore India
ICICI Prudential and ICICI Direct - Big Fraudsters
Jun 28, 2014 10:55 AM 111700 Views

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ICICI Prudential and ICICI Direct - Big Fraudsters and Money Looters - A Nexus to loot your hard earned money - A shame on ICICI. Policy mis-selling 15823977 case not investigated correctly by ICICI Pru


Guys please please stay away from ICICI direct and ICICI Prudential, they are the biggest fraudsters on this planet.Never call any ICICI direct personal to your home for DEMO of ICICI direct online portal as they could operate your online account and put your hard earned money in ICICI prudential policy without you knowledge.


There is a Nexus between ICICI Direct and ICICI Prudential on this to loot your hard earned money. After this ICICI Prudential never calls you to confirm that you have taken a policy and give you information about the policy which is a normal practice they follow. ICICI Prudential says that they had sent you a document explaining the policy which you never receive and its only after a year or two you come to know that your hard-earned money has been misused when you start getting Premium reminders.


After this if you go back to ICICI prudential and tell them that there was a policy mis-selling and that you want refund, they dont do any investigation in the case, dont look at procedure lapses on their side, dont verify their records to check whether the policy document was received by the customer or not, give you wrong information that you had signed a policy document and blatantly refuse to do the refund. These people have no right to call themselves as professional and live in our civil society. Its a shame on ICICI for doing such a criminal activity.


This is what happened with me:


I got a new ICICI direct account. A person called Ankur Srivastava from ICICI direct(our relationship manager)


Ankur Srivastava(ICICI Direct)


Key Relationship Manager - Retail


ICICI Securities Limited


Gr. Flr, Plot No 29, Opp, Cyber Towers,


Hi-Tech City, Madhapur,


Secunderabad-500033, AP


axxxxxxxxxs.com


Tel:+91 xxxxx4


Direct:+91 xxxxx7


Mob:+91xxxxxx8


Relationship Code: 709743


came to our house to give us demo on how to use ICICI direct online portal to sell/buy shares. He told us that we can invest Rs. 25000/- in gold to which we agreed. But instead of investing our hard earned money in Gold, he invested that money in ICICI Prudential policy WITHOUT OUR KNOWLEDGE, WITHOUT OUR PERMISSION. In the meanwhile we shifted from Hyderabad to Bangalore. After a year or so I went to ICICI direct online site and tried to check the investment of Rs. 25000 that I had made. On talking to ICICI direct customer care I got a shocking news that my money has been invested in ICICI Prudential policy 15823977.


I told them that I never wanted this policy and this mischief has been done by one of their personnel and that I am not in a position to pay the premium. They told us to talk to ICICI Pru customer care. We interacted with ICICI Pru several times on this matter:


(1) Once ICICI Pru in a mail said that we had signed a policy document which was completely false and they were unable to produce any proof


(2) ICICI Pru said that they had sent me the policy document at my residential address, which I never received. In their records they have that the documnet was received by Mr. Ashok who was the security person in our apartment. He did not give us the document and so we had no clue that such a policy was there in our name and that our hard earned money was misused


(3) We told ICICI Pru to talk to ICICI direct and verify the details that Ankur was our relationship manager and take action against him. But ICICI Pru never did any investigation in this matter


(4) ICICI Pru were completely mum on procedural lapses that were done from their side like not calling us to inform/confirm about the policy and explain the policy which they usually do.


ICICI Pru are totaly un-professional people who dont know how to handle such cases, dont know how to do proper investigation, dont know how to respond to customer queries. They have no right to be in this business.


So please be aware and stay away from these money looters and a nexus that is going on between ICICI direct and ICICI Pru. Your money is not safe in their hands.


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