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41%
1.96 

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Jul 29, 2015 11:36 AM 60338 Views

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Shailendra Porwal, Krishn Murari Mishra and I(Sanjay Chaniya), had applied for home loan for units in Ajnara LeGarden, G Noida.


When we opted for Loan protection from ICICI. Here are few more insurance related events




  1. Shailendra's cheque for home loan security was misused and forged by ICICI Bank representatives, and was sent to ICICI Prudential after editing the subject.




This matter is already escalated and he is yet to get a reply from ICICI on this episode. Finally, he cancelled his policy.


2.  Few days back, I got ICICI prudential policy kit. I got shocked and scared when I saw my forged signature on Customer declaration form. I immediately called ICICI Prudential to cancel my policy, and escalated the matter to ICICI Prudential insurance.


But again, no action and no reaction from ICICI folks.This escalation costs me another delayed penalty when my 2nd loan demand request got delayed. Today, it is already 2 days over my actual demand date. Even after providing all documents I am unable to see things working for me. This time it was Ankit Budhiraja(Branch manager, sector 50, Noida). This man, never takes the onus and responsibility of getting things done, and he keeps on blaming his juniors for not doing things on time.




  1. Finally Krishn Murari Mishra, has also decided to quit the insurance policy for loan protection.




All these sequences left us with few questions:


a. If our supported home loan documents are misused for forgery, cheating or some illegal activities, who is responsible for taking accountability for misuse.


b. If a manager lacks in hearing skill, and keeps on showing lethargic mood for your needs. Why he is called a manager.


At the end, all we want to say is we have enough proofs and evidences, for our communication with ICICI but only thing we dont have, is a reply and action. We would request you to hear our grievances, avoid our dreams turning into nightmare. We still hope for better, and would look forward to keep healthy relations with ICICI.


Thanks and regards,


Sanjay Chaniya


Krishn Murari Mishra


Shailendra Porwal


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