ICICI uses cheap Courier service. Review on ICICI Bank

Hi Guys,

This time its a stupid me and an ineffective Bank mixed tale

I left my ATM card in ICICI ATM in Borivali east .......... that was Christmas eve .. kind off forgot it ....as am used to the swipe ATM in my neighborhood... caution :I will from now Check my wallet for my card before leaving any ATM...please follow this advise.Anyways..i had cash for a decent Christmas ... I blocked my card and was told by the customer service guy that the card will be delivered in 5 days from day it was left. I was truly amazed when I called on Saturday and they informed me that the card was found and dispatched and they gave me a parcel number and phone number of the courier company they use. I called all Saturday , Sunday and no answer so I presume they don’t work weekends( strange but chelaga) then I called on Monday morning and I got through the courier company... they gave me another number for my neighborhood hub.. I called and in an hour got through ...a very pleasant man told me it out with the courier boy and it will be delivered today before 4pm .. its 8pm and they man hasn’t arrived , I tried calling them and the number is just ringing ... and they have no website and only one number ... I cant believe this is happening to me... I feel like US... no money on new years eve ... and the promises made by the bank has still not been fulfilled ..

Will come back with more on Banks ......take care and have a very happy new year Hi Guys,